Had a great experience at first with Julie and her staff. Extremely helpful at first with quantity recommendations etc. Problems began after the wedding when I was informed there was in fact a tip cup when I paid an extra 20% on top of my total bill to avoid a tip cup because I find it extremely tacky to ask your guests to pay for anything. After the wedding I was informed that there was in fact a cup of money on the bar which equals a tip jar to me. I was basically told this did not happen and had to get proof from my photographer and still was told it wasn't big deal because the cup of money was hiding behind a bowl of nuts. Still visible to anyone over 4 ft. tall in my opinion.
I do not recommend Julie's Bartending to anyone. Like I said it was okay in the beginning but to call your customer a liar in so many words by telling me guests could not see it when in fact I had guests tell me they do remember a tip jar when I asked is not acceptable. Steer clear!!
Other guests report seeing a different tip jar with a hand written note saying "tips" on it that appeared and disappeared all night. Completely tacky. Could not find pictures of this tip jar like the cup of money sitting on the table but still had several guests say they saw this when asked about it.
Julie and staff are great to work with. She has been a help to the Beesley Animal Foundation for the past 6 years. We look forward to working with her at future Paws and Pearls events.
Customer service was horrible trying to get the owner to see my point of view. I had already tipped the staff with my 20% so accepting tips is one thing but it should have immediately been put away because a cup of money leads guest to believe they should be tipping and that was not acceptable for me.
Julie S Bartending is a US Bar based in Rockvale, Tennessee. Julie S Bartending is located at 11000 TN-99, Rockvale, TN 37153, USA.
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